How can we help?

Answers to the most common questions.

Orders & shipping

How long does delivery take?

Standard delivery takes 2–4 working days. Express delivery arrives in 1–2 working days.

How can I track my order?

Use the Track your order page with your order number and email address.

Which payment methods do you accept?

Cash on delivery and bank transfer. Card payments are coming soon.

Products & warranty

Does the Cardguard protect against skimming?

Yes. The aluminium case blocks contactless (RFID/NFC) signals.

What does the warranty cover?

Two years on manufacturing defects. See our returns & warranty page.

Can I return a product?

Yes, within 14 days of delivery, unused and in original packaging. Engraved and custom products cannot be returned unless faulty.

Still need help?

Our team is happy to help, usually within one working day.